Ted Williams(9)                                                    Ted Williams(9)

NAME

Ted Williams - Engineer

SYNOPSIS

ted [OPTIONS] COMMAND [ARG...]

DESCRIPTION

ted is an excellent engineer with a strong commitment to integrity. Quality of work is a high priority focused on reducing cognitive load for teammates and end users with clear documentation and clear software patterns. He wants to use his years of experience to help raise efficiency and literacy for others.

HISTORY

* Buildertrend

- System Administrator III - Enterprise Technology, May 2022-November 2023

* Created secure and reliable integration for PayCom HR with IAM
* Designed and executed on-prem infrastructure migration from Citrix XenServer to Hyper-V
* Designed and implemented modern PKI
* Optimized Azure usage to lower cost by more than $150,000
* SME for Azure Cloud, Powershell, and Azure AD

* Comgistix

- Founder/Developer - Fall 2021-August 2022

* Created SaaS platform for integrating ConnectWise with Sentinel One
* Served clients in the USA, Canada, and Australia
* Open-sourced the Manage integration and a Powershell module when I joined Buildertrend
* Closed the company down to focus on Enterprise Services

* InfiNet Solutions

- Chief Technology Officer - August 2021-May 2022

* Team lead for Enterprise Services
* Developed process for migrating on-prem file systems to M365
* Managed internal and client infrastructure
* Optimized ConnectWise integrations
* Integrated ConnectWise Manage with Microsoft Teams
* Integrated Sentinel One with ConnectWise Manage and Automate
* Stood up and managed Azure Sentinel SIEM
* Implemented Suricata IPS/IDS and integrated with Sentinel One and Azure Sentinel SIEM

- NOC Engineer - April 2019-August 2021

* Automated Active Directory account lifecycle to eliminate onboarding and offboarding labor
* Migrated documentation from Atlassian to a custom solution with Azure AD SSO
* Implemented automated documentation for all client infrastructure
* Increased efficiency of ConnectWise Automate RMM
* Developed automation to silently upgrade Windows 10 Feature Versions
* Managed patching and monitoring for internal and client systems
* Automated user life cycle management for ConnectWise
* Implemented Azure AD SSO for ConnectWise and all internal systems

- Help Desk - November 2017-April 2019

* Implemented standards for scripting with Powershell
* Implemented Gitlab for company script management and deployment
* Developed Powershell toolset for quickly resolving common client tickets
* Developed and distributed self-healing tasks to client servers to eliminate low level fixit tickets

OPTIONS

--engineer

Apply engineering and scientific methods:

* Development in bash, powershell, and javascript
* Can integrate anything that has a REST or GraphQL API
* Building scalable systems on-prem and in the cloud
* Participating in OSS, DefCon, and cloud-native communities

--student

Always learning new things:

* Developing apps to remain empathetic to end-user and frontline experience
* Using data and customer feedback to guide automation direction
* Maintain homelab and Azure Cloud networks containing enterprise Windows and Linux systems
* Leveraging offensive security principles against my own infrastructure to better protect clients

--teacher

Teach when applicable and learn in all situations (see --student):

* Mentoring developers, technicians, and engineers on system scale and design
* Helping anyone raise their comfort in any shell
* Demystifying scaled automation
* Helping people getting into a tech career

--v[v[v]]

External content and additional reading available at:

Publications:

* LinkedIn linkedin.com/in/ted-williams-057038164

FILES

* Certifications

- Connectwise Automate Expert
- Azure Adminstrator Associate (61754E5108121FC)

AUTHOR

E-mail: Click Here || Phone: REDACTED